How can we help?
Whether you need help with a current project, have questions about our process, or want to explore a partnership, our team is ready to assist.
Business Hours
Our studio operates globally.
Monday - Friday
24 Hours
Frequently Asked Questions
Find quick answers to common questions about our retouching process, pricing, and timelines.
How long does a typical retouching project take?
Turnaround times depend on the volume and complexity of the project. Typically, standard e-commerce batches take 24-48 hours. We offer expedited services if you have a tight deadline.
What file formats do you accept?
We prefer RAW, TIFF, or high-resolution PSD files for the best possible results. However, we also accept high-quality JPEG and PNG files.
Do you offer bulk pricing or retainers?
Yes, we have custom pricing for high-volume catalogs and ongoing retainers. Please reach out to our sales team to discuss your specific needs.
How do revisions work?
We want you to be 100% satisfied. Every standard package includes up to 2 rounds of minor revisions to ensure the images align perfectly with your brand guidelines.